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Do I Call My Insurance If It’s Not My Fault?

Do I Call My Insurance If It’s Not My Fault?

When you're involved in a car accident, it's natural to feel overwhelmed and unsure about the next steps, especially if the accident wasn't your fault. One question you might have is whether you should call your insurance company in such a situation. The short answer is yes, but you should have your car accident attorney handle all insurance communications, even with your own provider. They can ensure you provide all the proper information without saying anything that might jeopardize your insurance benefits.

Here are some key reasons why your car accident attorney should report the accident to your insurance company as soon as possible.

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Protection of Your Rights

Insurance professional documents details on a clipboard as another assesses damage to a black car post-accident.

Your insurance policy is a contract between you and your insurer. This contract typically includes a provision that requires you to report any car accident you're involved in, whether or not you believe you're at fault. By notifying your insurer about the incident, you're fulfilling your part of this agreement.

Avoiding Potential Complications

Failing to promptly report an accident to your insurance company can lead to complications. For instance, if the other party files a claim or a lawsuit against you, your insurer might be less prepared to defend your case. Not informing them about the incident can potentially jeopardize your coverage, causing delays.

Facilitating a Timely Investigation

Promptly informing your insurance company allows them to investigate the accident sooner. This timely investigation can be helpful for several reasons. It helps gather accurate and fresh evidence, talk to witnesses while their memories are still clear, and document the scene before changes occur. These steps help establish a clear picture of what happened, which benefits your case.

Assessing Policy Benefits

By reporting the accident, you also enable your insurance company to quickly assess the benefits you're entitled to under your policy. This assessment can include determining whether your policy covers certain damages or injuries, especially when the fault might be disputed or unclear initially.

Possible Coverage Under Your Policy

Your policy might offer different types of coverage that can be relevant, such as uninsured motorist coverage or personal injury protection. These coverages can provide significant financial assistance, no matter who was at fault. Prompt notification to your insurer ensures you can access these benefits when needed.

Mitigating Further Risks

Finally, informing your insurance company helps in mitigating any further risks. For instance, informing your insurer in advance positions them better to handle any subsequent legal actions initiated by the other party involved in the accident. This prior knowledge allows them to take appropriate steps to protect their interests.

Assessing Damages and Coverage

After an accident, one of the primary roles of your insurance company is to assess the extent of the damages incurred. This process is not just about evaluating the physical damage to your vehicle. Still, it also encompasses a broader scope, including potential medical expenses, loss of personal belongings, and even covering the cost of a rental car while your vehicle undergoes repairs.

Detailed Vehicle Damage Assessment

The assessment begins with thoroughly examining your vehicle to determine the extent of the damage. Insurance adjusters or professional appraisers are often involved in this process. They inspect the vehicle to ascertain the repair costs. In severe damage, they might even determine if the vehicle is a total loss, which means the cost of repairs exceeds the car's value.

Medical Expense Coverage

Another aspect of the coverage assessment is determining the medical expenses if you've sustained injuries. This includes immediate medical bills and potentially ongoing treatment costs. If included in your policy, Personal Injury Protection (PIP) or MedPay can cover these expenses regardless of who is at fault.

Additional Losses and Expenses

Beyond vehicle repairs and medical bills, your insurance may cover other losses. This can include compensation for personal items such as laptops or phones damaged in the accident. Also, if you cannot work due to injuries sustained, there might be coverage for lost income.

Rental Car Coverage

While your car undergoes repairs, you might require alternative transportation. Many insurance policies include rental car coverage, which pays for the cost of a rental vehicle.


Subrogation is another concept used in insurance law, particularly in cases where another party is at fault for your damages. This process allows your insurance company to step into your shoes and seek reimbursement from the at-fault party's insurance company for the expenses they covered on your behalf.

When you're involved in an accident, and the other driver is at fault, you might initially turn to your own insurance company to cover your damages, such as repair costs for your vehicle or medical expenses. This approach often speeds up getting the necessary repairs or medical treatment, bypassing the need to wait for the at-fault party's insurance to accept liability and process your claim. Your insurance company then pays for these costs under the terms of your policy.

However, this payment by your insurance company is not the end of the financial journey in the claim process. Through the principle of subrogation, your insurer has the right to pursue the at-fault party's insurance company for reimbursement of the expenses they covered. This process is beneficial to you for several reasons.

Firstly, subrogation helps in maintaining lower insurance rates. By recovering the costs from the at-fault party's insurer, your insurance company doesn't have to bear the financial burden of the accident, which can contribute to keeping your premiums from increasing.

Additionally, subrogation can impact your deductible. In many cases, if your insurance company is successful in its subrogation efforts, you might receive reimbursement for any deductible you paid as part of your claim. Although you initially paid the deductible to your insurer, you can return this amount once the subrogation claim is successful.

The subrogation process also serves a broader purpose in fairness and accountability. It ensures that the financial responsibility for the accident rests with the at-fault party or their insurer rather than being absorbed by your insurance company or indirectly by you through higher future premiums.

The process involves negotiations between insurance companies and, in some cases, legal proceedings. During this time, your insurance company will work to prove the other driver's fault and the extent of the costs they seek to recover.

Your role in the subrogation process is generally limited, as your insurance company will handle most of the claim. However, your cooperation can be beneficial. This might include providing any necessary information or documentation that your insurer needs to pursue the subrogation claim effectively.

The Importance of Documentation

Throughout this process, maintaining comprehensive documentation is necessary. Keep all repair estimates, medical bills, and receipts related to the accident. This documentation will support the assessment and ensure you receive the full benefits under your policy.

The Role of a Lawyer in Your Case

Hiring a lawyer first is equally important. A lawyer can provide valuable guidance on handling an accident's aftermath. They can assist in understanding your rights, the legal process, and what to expect.

Dealing with Insurance Companies

Interactions with your or the other driver's insurance company can be one of the most challenging aspects of the aftermath of a car accident, especially when the accident wasn't your fault. The other party's insurance company will often contact you when you're involved in an accident. They aim to gather information about the incident, including asking for your account of what happened and possibly offering a settlement.

Here's how a lawyer can help with this process:

  • Communication: Insurance adjusters excel in collecting information to minimize their payout. A lawyer knows how to communicate effectively with these adjusters, ensuring that your rights are not inadvertently compromised. They can provide the necessary information without jeopardizing your claim.
  • Evaluating Settlement Offers: Often, initial settlement offers from insurance companies may not fully cover all your expenses and losses, especially if you have sustained injuries that require long-term treatment or have led to lost income. A lawyer can evaluate any offers made by the insurance company, ensuring they reflect the true value of your claim.
  • Negotiation Skills: Lawyers have experience negotiators. They can negotiate with the insurance company on your behalf for a better settlement. Their understanding of the law and experience with similar cases equips them to argue effectively for a settlement that covers all your needs, including future expenses related to the accident.
  • Protecting Your Rights: Understanding your rights in these situations is important. For instance, you don't have to provide a recorded statement to the other party's insurance company, and doing so can be detrimental to your case. A lawyer will advise you on what information you should and shouldn't share, protecting you from tactics that can undermine your claim.
  • Gathering and Presenting Evidence: A lawyer can help gather comprehensive evidence to support your claim. This might include obtaining police reports, medical records, statements from witnesses, and qualified individuals. They can compile and present this evidence effectively to counter any arguments the insurance company might use to reduce compensation.
  • Legal Representation: If negotiations with the insurance company fail to yield a fair settlement, your lawyer can take your claim to court. They will represent you throughout the legal process, from filing a lawsuit to representing you in court.

The Importance of Timely Action

Hiring a lawyer early in the process is wise. The sooner a lawyer is involved, the more effectively they can deal with the other insurance company and guide the trajectory of your case. Being involved promptly ensures the correct handling of your claim, which can be crucial for a favorable outcome.

Contingency Fees

The contingency fee structure is particularly common in personal injury cases and offers several advantages for clients.

At its core, a contingency fee agreement means that your lawyer's payment is contingent upon the successful resolution of your case. In other words, the lawyer only gets paid if you win your case or secure a settlement. This arrangement is beneficial in several ways.

Representation costs displayed through textual representation of legal fees.

Firstly, it makes legal services more accessible. Many people might hesitate to seek legal help due to concerns about the cost. Contingency fees eliminate the need for upfront payments, which can be a big relief, especially after an accident that may have already put a financial strain on you.

Another advantage of contingency fees is that they align the lawyer's interests with the client's. The lawyer's payment directly links to the case's outcome; they are usually motivated to work harder and attain the best possible result. This ensures that your lawyer becomes fully invested in your case.

The contingency fee structure also adds a layer of reassurance for clients. Knowing that your lawyer will not get paid unless you win creates a sense of trust and partnership. It reassures you that your lawyer is confident in your case's merits and committed to achieving a successful outcome.

The specific percentage of the contingency fee can vary depending on the law firm and the case. Generally, these fees are a percentage of the settlement or award obtained in the case. This percentage should be discussed and agreed upon at the beginning of the attorney-client relationship, ensuring transparency and understanding.

While the contingency fee covers the lawyer's legal services, other costs may be associated with pursuing your case, such as filing fees, obtaining medical records, and expenses for expert witnesses. In many contingency fee arrangements, the lawyer advanced these costs and then reimbursed from the settlement or award.

After your case, the lawyer will provide a detailed accounting of their fees and the expenses incurred. The transparency enables you to track the allocation of the award precisely.

Contact a Car Accident Lawyer

If you're involved in a car accident that wasn't your fault, it's best to notify your insurance company and consult a lawyer. Doing so will help protect your rights, ensure you receive the coverage you're entitled to, and provide you with the legal support you need during this challenging time.

Remember, you don't have to go through this process alone. A personal injury lawyer can be a valuable ally in ensuring your rights and interests are protected every step of the way.

Jennifer Gore-Cuthbert - Owner & Attorney

Attorney Jennifer Gore-Cuthbert was seriously injured in a collision and experienced firsthand dealing with uncooperative insurance companies. She knows what it is like to feel overwhelmed and under-educated about your rights after a collision. That is why she has dedicated this firm to fighting for accident victims and their loved ones. The goal of The Atlanta Personal Injury Law Group – Gore LLC is to provide you with excellent legal advice, based on our experience in representing injured automobile drivers and passengers from all across the State of Georgia.

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